Report on RCMP Public Complaints 2024-2025 - Civilian Review and Complaints Commission for the RCMP

All Provinces and Territories

Canada-wide
British Columbia
Alberta
Saskatchewan
Manitoba
Ontario
Quebec
New Brunswick
Prince Edward Island
Nova Scotia
Newfoundland and Labrador
Yukon
Northwest Territories
Nunavut

PDF Version [1.95MB]

Canada-wide

Public Complaints Received

The Civilian Review and Complaints Commission for the RCMP (CRCC) accepts complaints about the on-duty conduct of RCMP members. Complaints may also be made directly with the RCMP or the provincial authority responsible for receiving complaints.

Of the 4,934 public complaints filed, 3,069 were sent to the RCMP for investigation, while 1,745 did not meet the criteria set out in Part VII of the RCMP Act. 120 were still under assessment at fiscal year-end to determine if they meet the criteria.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints Canada-Wide 2024-25

Text Version

**Public Complaints Canada-Wide 2024-25**
Complaints accepted	Complaints refused	Complaints pending
3,069	1,745	120

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints Canada-Wide 2024-25

Text Version

Non-Jurisdiction: 1,257
Third party: 185
Trivial, frivolous, vexatious or made in bad faith: 171
Outside Time Limit: 73
More Appropriately Addressed by Another Act: 43
National Security and Intelligence Review Agency (NSIRA)**: 9
Concerns a Code of Conduct: 4
Made by an RCMP Member: 3

*This includes complaints made about non-RCMP police officers.

**The CRCC does not have jurisdiction to conduct a review of an RCMP activity that is related to national security. These matters are referred to the National Security and Intelligence Review Agency (NSIRA).

Complaints Lodged with the CRCC vs. the RCMP

BY PROVINCE AND TERRITORY

Text Version

Complaints Lodged with the Commission vs. the RCM
BY PROVINCE AND TERRITORY
	British Columbia	Alberta	Saskachewan*	Manitoba	Ontario	Quebec	New Brunswick	Prince Edward Island	Nova Scotia	Newfoundland and Labrador	Yukon	Northwest Territories	Nunavut
CRCC	98%	98%	97%	93%	100%	100%	99%	97%	97%	95%	97%	92%	100%
RCMP	2%	2%	3%	7%	0%	0%	1%	3%	3%	5%	3%	8%	0%

Numbers relating to complaints filed with RCMP are based on information available to the CRCC at the time data was generated.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints Canada-Wide

Text Version

**Number of Finalized Complaints Canada-Wide**
2020-21	2021-22	2022-23	2023-24	2024-25
2,247	2,172	2,187	3,293	3,501

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP

Resolution of Complaints Canada-Wide**

Text Version

Resolution of Complaints Canada-Wide**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	973	984	657	753	693
Investigated by the RCMP	1,747	1,318	1,014	968	1,122
Withdrawn by complainant	638	608	382	332	353
Terminated by the RCMP	311	383	134	119	79

*With the exception of public interest investigations, which are carried out by the CRCC.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. As such, the sum of the individual closing categories may be greater than the total.

Allegations in Finalized Public Complaints

A complaint may contain a single allegation* or multiple allegations.

Allegations contained in public complaints are categorized during the investigation.

In 2024-25, the 3,501 finalized complaint investigations contained 9,556 allegations.

The allegations were resolved as follows:

6% were substantiated by the RCMP
57% were not substantiated by the RCMP
20% were informally resolved
13% were withdrawn by the complainant
4% were terminated by the RCMP

Allegation Outcomes Canada-Wide

Text Version

**Allegation Outcomes Canada-Wide**
	2020-21	2021-22	2022-23	2023-24	2024-25
Substantiated	471	342	551	531	603
Not Substantiated	4,122	2,987	3,396	4,126	5,418
Informally Resolved	1,575	1,504	1,417	1,948	1,898
Withdrawn	733	715	791	1,066	1,278
Terminated	140	153	132	363	359

Top five allegation categories remained unchanged in 2024-2025. The way in which they were resolved is outlined below:

**Top Five Allegation Categories Canada-Wide 2024-25**
Allegation	Total	Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by Complainant
Neglect of Duty	4,419	331	2,472	828	177	611
Improper Attitude	2,117	114	1,030	604	66	303
Improper Use of Force	913	18	644	120	30	101
Improper Arrest	636	57	386	98	23	72
Irregularity in Procedure	242	10	130	56	7	39

*A list of all allegations is available on the CRCC Website.

Public Complaint Investigation Service Standards

Service standards allow public complaints about RCMP member conduct to be addressed in a consistent and timely manner.

The CRCC's internal service standard for forwarding complaints to the RCMP's National Public Complaints Directorate (NPCD) is 10 days. In 2024-25, 71% of complaints were sent to the RCMP within the 10-day service standard*.

**CRCC Complaint Processing Time in 2024-25**
Number of Days to Send Complaint to RCMP	Percentage of Complaints Sent to RCMP
10 days or less	71%
10-20 days	11%
20-30 days	6%
30-40 days	4%
40+ days	7%

The RCMP's internal service standard for investigating and concluding public complaints is 120 days. In 2024-25, 57% of complaint investigations were finalized and sent to the CRCC within the RCMP's 120-day internal service standard.

**Average time for RCMP to investigate and finalize complaints in 2024-25**
Time to Finalize Complaint Investigation	Percentage of Complaint Investigations Finalized
120 days or less	57%
Over 120 days, < 1 year	31%
1-2 years	9%
2+ years	3%

*Some complaints sent to the RCMP in 2024-25 were lodged with the CRCC in 2023-24.

The chart below outlines the number of outstanding public complaints that have been with the RCMP for over 120 days.

Number of Public Complaints with the RCMP for Investigation for Over 120 Days

Text Version

Number of Public Complaints with the RCMP for Investigation for Over 120 Days

<1year: 474
1-2 year: 503
2-3 year: 153
3-4 year: 51
4+ year: 26

<1 refers to complaints that are outstanding for more than 120 days, but less than 1 year.

The CRCC calculates investigation length as the number of business days required for the RCMP to conclude a complaint filed with the CRCC. The table below reflects only complaints filed with the CRCC (~98%) and do not account for complaints filed directly with the RCMP (~2%).

**Average Length of RCMP Public Complaint Investigation**
Resolution Method	Average Number of Days to Finalize Complaint
Investigated by the RCMP	246
Informally Resolved	106
Withdrawn by the Complainant	115
Terminated by the RCMP	112

Complaints Referred to the CRCC for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the CRCC for review.

The role of the CRCC is to make findings after an objective examination of the information available and to make recommendations that improve policy and performance of the RCMP and its members.

Number of Finalized Complaints Referred to CRCC for Review: Canada-Wide

Number of Finalized Complaints Referred to CRCC for Review: Canada-Wide

Text Version

**Number of Finalized Complaints Referred to CRCC for Review: Canada-Wide**
2020-21	2021-22	2022-23	2023-24	2024-25
308	236	234	262	360

Number of Finalized Complaints Referred to CRCC for Review by Province & Territory 2024-25

Text Version

BC: 173
AB: 81
SK: 18
MB: 17
ON: 5
QC: 3
NB: 17
PE: 5
NS: 22
NL: 8
YT: 9
NT: 2
NU: 0

At any point during its review, the CRCC may request that the RCMP investigate further.

If the CRCC is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the CRCC is not satisfied with the RCMP's handling of the complaint, the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the CRCC.

The Chairperson considers the Commissioner's Response and prepares a Final Report.

**Review Reports Issued Canada-wide**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	122	49	32	203
2023-24	149	42	55	246
2022-23	184	59	49	292
2021-22	176	54	174	404
2020-21	196	48	78	322

*Fewer reports were issued in FY 2024-25 due to the Chairperson's position being vacant as of January 1, 2025. The authority to issue Satisfied, Interim and Final Reports rests with the Chairperson. In the absence of any other CRCC members, reports cannot be issued due to the lack of a decision-maker.

Recommendations

In 2024-25, the CRCC made 111 recommendations. The breakdown of RCMP responses to CRCC recommendations is as follows:

**RCMP Responses to CRCC Recommendations 2024-25**
Province Territory	Supported by the RCMP	Not Supported by the RCMP	Partially Supported by the RCMP	Total
BC	24	3	7	34
AB	25	3	1	29
SK	9	0	0	9
MB	1	0	0	1
ON	0	0	0	0
QC	0	0	0	0
NB	2	0	0	2
PE	0	0	0	0
NS	3	0	0	3
NL	5	0	0	5
YT	4	3	1	8
NT	0	0	1	1
NU	15	2	2	19
TOTAL	88	11	12	111

*The RCMP made an additional 7 commitments stemming from CRCC recommendations.

British Columbia

2,075 complaints lodged representing 42% of complaints lodged Canada-wide
1,705 complaints finalized representing 49% of complaints finalized Canada-wide

Public Complaints Received

Of the 2,075 public complaints lodged regarding the on-duty conduct of RCMP members in British Columbia between April 1, 2024, and March 31, 2025, the CRCC received 2,031 complaints and the RCMP received 44 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in British Columbia

Text Version

**Public Complaints in British Columbia**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	1,143	1,255	1,323	1,526	1,452
Complaints refused	408	600	556	435	576
Complaints pending	0	0	0	0	47

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdition*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in British Columbia

Text Version

Non-Jurisdition: 373
Third Party: 74
Trivial, Frivolous, Vexatious or Made in Bad Faith: 65
Outside Time Limit: 42
More Appropriately Addressed by other Act: 16
National Security & Intelligence Review Agency (NSIRA)**: 3
Concerns a Code of Conduct: 3

*This includes complaints made about non-RCMP police officers.

**The CRCC refused 3 complaints related to national security. The CRCC does not have jurisdiction to conduct a review of an RCMP activity that is related to national security. These matters are referred to the National Security and Intelligence Review Agency (NSIRA).

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in British Columbia

Text Version

**Number of Finalized Complaints in British Columbia**
2020-21	2021-22	2022-23	2023-24	2019-20
1,040	997	1,031	1,656	1,705

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in British Columbia**

Text Version

Resolution of Complaints in British Columbia**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	473	515	338	388	376
Investigated by the RCMP	874	635	487	449	470
Withdrawn by complainant	268	287	146	160	149
Terminated by the RCMP	175	219	60	55	45

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in British Columbia finalized 1,705 complaints containing 4,476 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in British Columbia 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	1,909	145	1,083	367	115	199
Improper Attitude	1,039	49	522	301	37	130
Improper Use of Force	502	7	350	83	19	43
Improper Arrest	318	22	194	66	18	18
Irregularity in Procedure	109	4	49	33	5	18

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

If the CRCC is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 173 new requests for review concerning complaints in British Columbia.

Number of Finalized Complaints Referred to CRCC for Review (BC)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (BC)**
2024-25	2023-24	2022-23	2021-22	2020-21
173	113	101	96	114

**Review Reports Issued (BC)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	58	20	11	89
2023-24	61	13	13	87
2022-23	66	12	17	95
2021-22	70	24	73	167
2020-21	92	26	23	141

Recommendations

In 2024-25, the CRCC made 34 recommendations in British Columbia. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Most Common Recommendation Types Issued by the CRCC in British Columbia**
Recommendation	Number
Operational Guidance	9
Apology	7
Policy Review/Amendment	5
Policy Development	4
Training/Protocol Review	4

**RCMP Responses to CRCC Recommendations in British Columbia**
RCMP Responses	Percentage of CRCC Recommendations
Supported	71%
Partially Supported	21%
Not Supported	9%

The RCMP made one additional commitment stemming from a CRCC recommendation.

Alberta

941 complaints lodged representing 19% of complaints lodged Canada-wide
717 complaints finalized representing 20% of complaints finalized Canada-wide

Public Complaints Received

Of the 941 public complaints lodged regarding the on-duty conduct of RCMP members in Alberta between April 1, 2024, and March 31, 2025, the CRCC received 918 complaints, while the RCMP received 23 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Alberta

Text Version

**Public Complaints in Alberta**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	462	526	643	697	642
Complaints refused	193	227	234	202	277
Complaints pending	0	0	0	0	22

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Alberta

Text Version

Non-Jurisdiction: 188
Third Party: 29
Trivial, Frivolous, Vexatious or Made in Bad Faith: 29
More Appropriately Addressed by another Act: 17
Outside Time Limit: 10
National Security and Intelligence Review Agency (NSIRA)**: 2
Made By an RCMP member: 1
Cocerns a Code of Conduct: 1

*This includes complaints made about non-RCMP police officers

**The CRCC refused 2 complaints related to national security. The CRCC does not have jurisdiction to conduct a review of an RCMP activity that is related to national security. These matters are referred to the National Security and Intelligence Review Agency (NSIRA).

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Alberta

Text Version

**Number of Finalized Complaints in Alberta**
2020-21	2021-22	2022-23	2023-24	2024-25
493	438	429	675	717

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Alberta**

Text Version

Resolution of Complaints in Alberta**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	223	220	136	179	137
Investigated by the RCMP	350	271	198	184	256
Withdrawn by complainant	119	133	74	48	85
Terminated by the RCMP	62	51	21	27	15

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Alberta finalized 717 complaints containing 2,159 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Alberta 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	978	78	562	200	33	105
Improper Attitude	467	30	215	149	20	53
Improper Use of Force	177	7	147	10	3	10
Improper Arrest	136	21	95	9	4	7
Improper Search of Premises	75	1	66	4	0	4

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 81 new requests for review concerning complaints in Alberta.

Number of Finalized Complaints Referred to CRCC for Review (AB)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (AB)**
2024-25	2023-24	2022-23	2021-22	2020-21
81	50	61	50	91

**Review Reports Issued (AB)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	18	14	7	39
2023-24	24	7	18	49
2022-23	55	21	13	89
2021-22	55	12	43	110
2020-21	37	14	12	63

Recommendations

In 2024-25, the CRCC made 29 recommendations in Alberta. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Alberta**
Recommendation	Number
Operational Guidance	17
Apology	6
Report Review	4
Policy Development	1
Training/Protocol Review	1

**RCMP Responses to CRCC Recommendations in Alberta**
RCMP Responses	Percentage of CRCC Recommendations
Supported	86%
Partially Supported	10%
Not Supported	3%

The RCMP made two additional commitments stemming from a CRCC recommendation.

Saskatchewan

363 complaints lodged representing 7% of complaints lodged Canada-wide
237 complaints finalized representing 7% of complaints finalized Canada-wide

Public Complaints Received

Of the 363 public complaints lodged regarding the on-duty conduct of RCMP members in Saskatchewan between April 1, 2024, and March 31, 2025, the CRCC received 353 complaints and the RCMP received 10 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Saskatchewan

Text Version

**Public Complaints in Saskatchewan**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	146	185	204	219	218
Complaints refused	69	65	86	78	135
Complaints pending	0	0	0	0	10

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Saskatchewan

Text Version

Non-Jurisdiction: 74
Third Party: 36
Trivial, Frivolous, Vexatious or Made in Bad Faith: 17
Outside Time Limit: 3
More Appropriately Addressed by other Act: 3
Made by an RCMP member: 2

*This includes complaints made about non-RCMP police officers

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Saskatchewan

Text Version

**Number of Finalized Complaints in Saskatchewan**
2020-21	2021-22	2022-23	2023-24	2024-25
138	165	162	248	237

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Saskatchewan**

Text Version

Resolution of Complaints in Saskatchewan**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	69	59	35	56	44
Investigated by the RCMP	103	119	81	78	72
Withdrawn by complainant	56	39	35	24	20
Terminated by the RCMP	16	31	11	7	2

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Saskatchewan finalized 237 complaints containing 664 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Saskatchewan 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	397	36	219	62	6	74
Improper Attitude	119	7	48	40	3	21
Improper Use of Force	40	0	18	6	5	11
Improper Arrest	34	6	18	2	1	7
Improper Search of Premises	13	1	12	0	0	0

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 18 new requests for review concerning complaints in Saskatchewan.

Number of Finalized Complaints Referred to CRCC for Review (SK)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (SK)**
2024-25	2023-24	2022-23	2021-22	2020-21
18	23	21	20	20

**Review Reports Issued (SK)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	13	4	4	21
2023-24	19	4	4	27
2022-23	11	7	6	24
2021-22	9	2	15	26
2020-21	26	4	4	34

Recommendations

In 2024-25, the CRCC made 9 recommendations in Saskatchewan. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Saskatchewan**
Recommendation	Number
Operational Guidance	4
Apology	3
Further Investigation	2

**RCMP Responses to CRCC Recommendations in Saskatchewan**
RCMP Responses	Percentage of CRCC Recommendations
Supported	100%
Partially Supported	0%
Not Supported	0%

The RCMP made two additional commitments stemming from a CRCC recommendation.

Manitoba

276 complaints lodged representing 6% of complaints lodged Canada-wide
153 complaints finalized representing 4% of complaints finalized Canada-wide

Public Complaints Received

Of the 276 public complaints lodged regarding the on-duty conduct of RCMP members in Manitoba between April 1, 2024, and March 31, 2025, the CRCC received 257 complaints, while the RCMP received 19 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Manitoba

Text Version

**Public Complaints in Manitoba**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	120	136	143	180	177
Complaints refused	41	41	50	70	91
Complaints pending	0	0	0	0	8

the CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Manitoba

Text Version

Non-Jurisdiction: 61
Third Party: 12
Trivial, Frivolous, Vexatious or Made in Bad Faith: 10
Outside Time Limit: 8

*This includes complaints made about non-RCMP police officers

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Manitoba

Text Version

**Number of Finalized Complaints in Manitoba**
2020-21	2021-22	2022-23	2023-24	2024-25
119	110	124	185	153

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Manitoba**

Text Version

Resolution of Complaints in Manitoba**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	28	42	24	19	23
Investigated by the RCMP	93	86	63	65	72
Withdrawn by complainant	25	31	26	19	23
Terminated by the RCMP	12	26	11	7	1

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Manitoba finalized 153 complaints containing 398 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Manitoba 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	191	10	130	27	6	18
Improper Attitude	74	6	38	16	0	14
Improper Use of Force	55	2	44	5	2	2
Improper Arrest	21	0	15	3	0	3
Improper Search of Premises	13	0	5	6	0	2

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 17 new requests for review concerning complaints in Manitoba.

Number of Finalized Complaints Referred to CRCC for Review (MB)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (MB)**
2024-25	2023-24	2022-23	2021-22	2020-21
17	25	15	13	19

**Review Reports Issued (MB)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	9	3	1	13
2023-24	16	2	3	21
2022-23	11	4	2	17
2021-22	12	2	11	25
2020-21	13	2	7	22

Recommendations

In 2024-25, the CRCC made 1 recommendation in Manitoba. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Manitoba**
Recommendation	Number
Operational Guidance	1

**RCMP Responses to CRCC Recommendations in Manitoba**
RCMP Responses	Percentage of CRCC Recommendations
Supported	100%
Partially Supported	0%
Not Supported	0%

Ontario

293 complaints lodged representing 6% of complaints lodged Canada-wide
21 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 293 public complaints lodged regarding the on-duty conduct of RCMP members in Ontario between April 1, 2024, and March 31, 2025, the CRCC received 292 complaints, while the RCMP received 1 complaint.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Ontario

Text Version

**Public Complaints in Ontario**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	29	31	25	23	17
Complaints refused	123	205	136	236	267
Complaints pending	0	0	0	0	9

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Ontario

Text Version

Non-Jurisdiction: 228
Trivial, Frivolous, Vexatious or Made in Bad Faith: 23
Third Party: 9
National Security and Intelligence Review Agency (NSIRA)**: 3
More Appropriately Addressed by other Act: 2
Outside Time Limit: 2

*This includes complaints made about non-RCMP police officers.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Ontario

Text Version

**Number of Finalized Complaints in Ontario**
2020-21	2021-22	2022-23	2023-24	2024-25
28	25	26	25	21

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Ontario**

Text Version

Resolution of Complaints in Ontario**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	0	5	2	4	2
Investigated by the RCMP	13	9	11	13	22
Withdrawn by complainant	3	1	5	1	1
Terminated by the RCMP	5	10	8	7	3

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Ontario finalized 21 complaints containing 67 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Ontario 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	33	3	26	0	1	3
Irregularity in Procedure	9	0	9	0	0	0
Improper Attitude	8	0	6	1	0	1
Improper Arrest	8	0	8	0	0	0
Improper Use of Force	2	0	1	0	1	0
Driving Irregularity	2	0	2	0	0	0
Improper Pers./Veh. Search	2	0	2	0	0	0

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 5 new requests for review concerning complaints in Ontario.

Number of Finalized Complaints Referred to CRCC for Review (ON)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (ON)**
2024-25	2023-24	2022-23	2021-22	2020-21
5	3	4	5	8

**Review Reports Issued (ON)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	5	0	0	5
2023-24	3	2	2	7
2022-23	3	0	0	3
2021-22	8	0	1	9
2020-21	5	0	0	5

Recommendations

In 2024-25, the CRCC did not make any recommendations in Ontario.

Quebec

161 complaints lodged representing 3% of complaints lodged Canada-wide
9 complaints finalized representing less than 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 161 public complaints lodged regarding the on-duty conduct of RCMP members in Quebec between April 1, 2024, and March 31, 2025, the CRCC received 161 complaints, while the RCMP received 0 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Quebec

Text Version

**Public Complaints in Quebec**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	9	11	16	6	8
Complaints refused	68	62	84	97	146
Complaints pending	0	0	0	0	7

the CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdition*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Quebec

Text Version

Non-Jurisdition: 136
Trivial, Frivolous, Vexatious or Made in Bad Faith: 6
More Appropriately Addressed by other Act: 2
Third Party: 1
National Security and Intelligence Review Agency (NSIRA)**: 1

*This includes complaints made about non-RCMP police officers.

**The CRCC refused 1 complaint related to national security. The CRCC does not have jurisdiction to conduct a review of an RCMP activity that is related to national security. These matters are referred to the National Security and Intelligence Review Agency (NSIRA).

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Quebec

Text Version

**Number of Finalized Complaints in Quebec**
2020-21	2021-22	2022-23	2023-24	2024-25
6	10	13	12	9

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Quebec**

Text Version

Resolution of Complaints in Quebec**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	2	5	1	3	3
Investigated by the RCMP	3	3	6	2	2
Withdrawn by complainant	1	1	1	1	0
Terminated by the RCMP	3	3	5	4	1

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Quebec finalized 9 complaints containing 22 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Quebec 2024-25**
Allegation & Number		Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	15	6	6	2	1
Improper Arrest	4	4	0	0	0
Improper Attitude	2	2	0	0	0
Mishandling of Property	1	1	0	0	0

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 3 new requests for review concerning complaints in Quebec.

Number of Finalized Complaints Referred to CRCC for Review (QC)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (QC)**
2024-25	2023-24	2022-23	2021-22	2020-21
3	2	4	1	0

**Review Reports Issued (QC)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	1	0	0	1
2023-24	3	1	1	5
2022-23	1	0	0	1
2021-22	0	0	1	1
2020-21	2	0	0	2

Recommendations

In 2024-25, the CRCC did not make any recommendations in Quebec.

New Brunswick

206 complaints lodged representing 4% of complaints lodged Canada-wide
184 complaints finalized representing 5% of complaints finalized Canada-wide

Public Complaints Received

Of the 206 public complaints lodged regarding the on-duty conduct of RCMP members in New Brunswick between April 1, 2024, and March 31, 2025, the CRCC received 203 complaints, while the RCMP received 3 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in New Brunswick

Text Version

**Public Complaints in New Brunswick**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	111	172	158	180	151
Complaints refused	35	68	77	64	50
Complaints pending	0	0	0	0	5

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in New Brunswick

Text Version

Non-Jurisdiction: 39
Trivial, frivolous, vexatious or made in bad faith: 6
Third party: 4
More appropriately addressed by another Act: 1

*This includes complaints made about non-RCMP police officers

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in New Brunswick

Text Version

**Number of Finalized Complaints in New Brunswick**
2020-21	2021-22	2022-23	2023-24	2024-25
132	150	131	143	184

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Nouveau Brunswick**

Text Version

Resolution of Complaints in Nouveau Brunswick**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	47	42	36	36	27
Investigated by the RCMP	91	43	59	82	76
Withdrawn by complainant	55	45	32	31	23
Terminated by the RCMP	8	13	4	1	6

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in New Brunswick finalized 184 complaints containing 623 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in New Brunswick 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	350	21	156	58	2	113
Improper Attitude	104	2	55	22	1	24
Improper Use of Force	63	0	36	9	0	18
Improper Arrest	35	3	7	10	0	15
Mishandling of Property	16	3	12	0	0	1

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 17 new requests for review concerning complaints in New Brunswick.

Number of Finalized Complaints Referred to CRCC for Review (NB)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (NB)**
2024-25	2023-24	2022-23	2021-22	2020-21
17	6	18	24	17

**Review Reports Issued (NB)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	6	2	3	11
2023-24	12	5	6	23
2022-23	13	6	4	23
2021-22	8	5	9	22
2020-21	10	25	0	35

Recommendations

In 2024-25, the CRCC made 2 recommendations in New Brunswick. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendation Issued by the CRCC in New Brunswick**
Recommendation	Number
Operational Guidance	2

In 2024-25, 3 Final Reports were issued by the CRCC; 2 of the reports included recommendations.

**RCMP Responses to CRCC Recommendations in New Brunswick**
RCMP Responses	Percentage of CRCC Recommendations
Supported	100%
Partially Supported	0%
Not Supported	0%

The RCMP made one additional commitment stemming from a CRCC recommendation.

Prince Edward Island

33 complaints lodged representing 1% of complaints lodged Canada-wide
24 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 33 public complaints lodged regarding the on-duty conduct of RCMP members in Prince Edward Island between April 1, 2024, and March 31, 2025, the CRCC received 32 complaints, while the RCMP received 1 complaint.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Prince Edward Island

Text Version

**Public Complaints in Prince Edward Island**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	12	21	20	18	26
Complaints refused	4	8	10	8	7
Complaints pending	0	0	0	0	0

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Public Complaints in Prince Edward Island

Text Version

Non-Juisdiction: 4
Outside Time Limit: 2
Trivial, Frivolous, Vexatious or Made in Bad Faith: 1

*This includes complaints made about non-RCMP police officers.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Prince Edward Island

Text Version

**Number of Finalized Complaints in Prince Edward Island**
2020-21	2021-22	2022-23	2023-24	2024-25
17	14	20	20	24

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Prince Edward Island**

Text Version

Resolution of Complaints in Prince Edward Island**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	7	6	5	8	2
Investigated by the RCMP	15	10	12	3	14
Withdrawn by complainant	1	3	2	3	1
Terminated by the RCMP	2	1	1	0	0

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Prince Edward Island finalized 24 complaints containing 73 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Prince Edward Island 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	43	1	25	13	1	3
Improper Attitude	13	0	9	3	0	1
Oppressive Conduct	4	0	4	0	0	0
Improper Use of Force	3	0	3	0	0	0
Irregularity in Procedure	3	0	3	0	0	0
Improper Arrest	3	0	3	0	0	0

Complaints Referred to the CRCC for Review

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-2025, the CRCC received 5 new requests for review concerning complaints in Prince Edward Island.

Number of Finalized Complaints Referred to CRCC for Review (PE)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (PE)**
2024-25	2023-24	2022-23	2021-22	2020-21
5	0	3	1	1

**Review Reports Issued (PE)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	1	0	0	1
2023-24	2	1	1	4
2022-23	1	0	0	1
2021-22	1	0	1	2
2020-21	1	0	0	1

Recommendations

In 2024-25, the CRCC did not make any recommendations in Prince Edward Island.

Nova Scotia

282 complaints lodged representing 6% of complaints lodged Canada-wide
253 complaints finalized representing 7% of complaints finalized Canada-wide

Public Complaints Received

Of the 282 public complaints lodged regarding the on-duty conduct of RCMP members in Nova Scotia between April 1, 2024, and March 31, 2025, the CRCC received 273 complaints, while the RCMP received 9 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nova Scotia

Text Version

**Public Complaints in Nova Scotia**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accetped	154	176	181	204	206
Complaints refused	88	50	57	70	68
Complaints pending	0	0	0	0	8

the CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Nova Scotia

Text Version

Non-Jurisdition: 48
Third Party: 9
Trivial, Frivolous, Vexatious or Made in Bad Faith: 6
Outside Time Limit: 5

*This includes complaints made about non-RCMP police officers.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Nova Scotia

Text Version

**Number of Finalized Complaints in Nova Scotia**
2020-21	2021-22	2022-23	2023-24	2024-25
172	142	118	153	253

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Nova Scotia**

Text Version

Resolution of Complaints in Nova Scotia**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	83	44	37	47	61
Investigated by the RCMP	111	59	42	63	82
Withdrawn by complainant	54	38	32	28	26
Terminated by the RCMP	17	12	7	4	3

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Nova Scotia finalized 253 complaints containing 622 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Nova Scotia 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	309	29	164	71	5	40
Improper Attitude	182	15	87	43	2	35
Improper Arrest	33	5	11	6	0	11
Improper Use of Force	25	0	9	7	0	9
Irregularity in Procedure	22	2	13	3	0	4

Complaints Referred to the CRCC for Review

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 22 new requests for review concerning complaints in Nova Scotia.

Number of Finalized Complaints Referred to CRCC for Review (NS)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (NS)**
2024-2025	2023-24	2022-2023	2021-2022	2020-2021
22	22	4	26	22

**Review Reports Issued (NS)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	3	4	2	9
2023-24	3	4	5	12
2022-23	13	4	4	21
2021-22	9	5	9	23
2020-21	7	1	4	12

Recommendations

In 2024-25, the CRCC made 3 recommendations in Nova Scotia. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Nova Scotia**
Recommendation	Number
Operational Guidance	2
Policy Review / Amendment	1

**RCMP Responses to CRCC Recommendations in Nova Scotia**
RCMP Responses	Percentage of CRCC Recommendations
Supported	100%
Partially Supported	0%
Not Supported	0%

The RCMP made one additional commitment stemming from a CRCC recommendation.

Newfoundland and Labrador

119 complaints lodged representing 2% of complaints lodged Canada-wide
102 complaints finalized representing 3% of complaints finalized Canada-wide

Public Complaints Received

Of the 119 public complaints lodged regarding the on-duty conduct of RCMP members in Newfoundland and Labrador between April 1, 2024, and March 31, 2025, the CRCC received 113 complaints, while the RCMP received 6 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Newfoundland and Labrador

Text Version

**Public Complaints in Newfoundland and Labrador**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	46	71	64	61	79
Complaints refused	18	27	19	32	38
Complaints pending	0	0	0	0	2

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Newfoundland and Labrador

Text Version

Non-Jurisdition: 29
Third party: 5
Trivial, frivolous, vexatious or made in bad faith: 3
More appropriately addressed by another Act: 1

*This includes complaints made about non-RCMP police officers.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Newfoundland and Labrador

Text Version

**Number of Finalized Complaints in Newfoundland and Labrador**
2020-21	2021-22	2022-23	2023-24	2024-25
30	27	83	96	102

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Newfoundland and Labrador**

Text Version

Resolution of Complaints in Newfoundland and Labrador**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	14	30	30	5	5
Investigated by the RCMP	49	44	36	14	16
Withdrawn by complainant	37	17	15	7	8
Terminated by the RCMP	5	5	2	1	1

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Newfoundland and Labrador finalized 102 complaints containing 227 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Newfoundland and Labrador 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	121	4	60	13	0	44
Improper Attitude	55	3	28	8	1	15
Improper Arrest	18	0	15	1	0	2
Improper Use of Force	17	0	15	0	0	2
Improper Search of Premises	6	0	6	0	0	0

Complaints Referred to the CRCC for Review

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 8 new requests for review concerning complaints in Newfoundland and Labrador.

Number of Finalized Complaints Referred to CRCC for Review (NL)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (NL)**
2024-25	2023-24	2022-23	2021-22	2020-21
8	11	9	3	8

**Review Reports Issued (NL)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	8	0	1	9
2023-24	6	2	1	9
2022-23	6	0	0	6
2021-22	3	2	4	9
2020-21	0	0	2	2

Recommendations

In 2024-25, the CRCC made 5 recommendations in Newfoundland and Labrador. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Newfoundland and Labrador**
Recommendation	Number
Training / Protocol Review	2
Apology	1
Operational Guidance	1
Report Review	1

**RCMP Responses to CRCC Recommendations in Newfoundland and Labrador**
RCMP Responses	Percentage of CRCC Recommendations
Supported	100%
Partially Supported	0%
Not Supported	0%

Yukon

39 complaints lodged representing 1% of complaints lodged Canada-wide
36 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 39 public complaints lodged regarding the on-duty conduct of RCMP members in Yukon between April 1, 2024, and March 31, 2025, the CRCC received 38 complaints, while the RCMP received 1 complaint.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Yukon

Text Version

**Public Complaints in Yukon**
	2024-25	2023-24	2022-23	2021-22	2020-21
Complaints accepted	26	33	35	28	22
Complaints refused	13	11	7	21	11
Complaints pending	0	0	0	0	0

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Yukon

Text Version

Non-Jurisdiction: 8
Trivial, Frivolous, Vexatious or Made in Bad Faith: 3
Third Party: 2

*This includes complaints made about non-RCMP police officers

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Yukon

Text Version

**Number of Finalized Complaints in Yukon**
2020-21	2021-22	2022-23	2023-24	2024-25
30	13	21	37	36

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Yukon**

Text Version

Resolution of Complaints in Yukon**
	2020-2021	2021-2022	2022-2023	2023-2024	2024-2025
Informally resolved	4	2	4	2	4
Investigated by the RCMP	22	9	14	25	26
Withdrawn by complainant	4	2	1	4	5
Terminated by the RCMP	0	0	2	6	1

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Yukon finalized 36 complaints containing 92 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Yukon 2024-25**
Allegation & Number		Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	39	26	5	6	2
Improper Attitude	18	13	5	0	0
Improper Use of Force	10	10	0	0	0
Improper Arrest	9	7	0	0	2
Improper Person/Vehicle Search	5	5	0	0	0

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 9 new requests for review concerning complaints in Yukon.

Number of Finalized Complaints Referred to CRCC for Review (YT)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (YT)**
2024-25	2023-24	2022-23	2021-22	2020-21
9	5	3	2	4

**Review Reports Issued (YT)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	0	1	1	2
2023-24	3	0	1	4
2022-23	2	1	0	3
2021-22	1	1	3	5
2020-21	2	0	0	2

Recommendations

In the 2024-25, the CRCC made 8 recommendations in Yukon. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in Yukon**
Recommendation	Number
Operational Guidance	3
Other	2
Policy Development	1
Supervision	1
Record/Document Modification	1

**RCMP Responses to CRCC Recommendations in in Yukon**
RCMP Responses	Percentage of CRCC Recommendations
Supported	50%
Partially Supported	38%
Not Supported	13%

Northwest Territories

53 complaints lodged representing 1% of complaints lodged Canada-wide
33 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 53 public complaints lodged regarding the on-duty conduct of RCMP members in the Northwest Territories between April 1, 2024, and March 31, 2025, the CRCC received 49 complaints, while the RCMP received 4 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Northwest Territories

Text Version

**Public Complaints in Northwest Territories**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	15	10	27	34	45
Complaints refused	2	1	13	5	8
Complaints pending	0	0	0	0	0

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in the Northwest Territories

Text Version

Non-Jurisdiction: 4
Trivial, Frivolous, Vexatious or Made in Bad Faith: 2
Third Party: 1
More Appropriately Addressed by other Act: 1

*This includes complaints made about non-RCMP police officers

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Northwest Territories

Text Version

**Number of Finalized Complaints in Northwest Territories**
2020-21	2021-22	2022-23	2023-24	2024-25
19	12	19	32	33

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Northwest Territories**

Text Version

Resolution of Complaints in Northwest Territories**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	14	12	5	4	4
Investigated by the RCMP	13	13	4	3	10
Withdrawn by complainant	5	9	9	4	5
Terminated by the RCMP	1	2	1	1	0

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in the Northwest Territories finalized 33 complaints containing 84 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Northwest Territories 2024-25**
Allegation & Number		Substantiated by RCMP	Not Substantiated by RCMP	Informally Resolved by RCMP	Terminated by RCMP	Withdrawn by complainant
Neglect of Duty	21	4	9	4	0	4
Improper Attitude	19	2	6	8	2	1
Improper Use of Force	14	2	11	0	0	1
Improper Arrest	12	0	9	1	0	2
Driving Irregularity	4	0	2	0	0	2

Complaints Referred to the CRCC for Review

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 2 new requests for review concerning complaints in the Northwest Territories.

Number of Finalized Complaints Referred to CRCC for Review (NT)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (NT)**
2024-25	2023-24	2022-23	2021-22	2020-21
2	1	0	1	0

**Review Reports Issued (NT)**
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	0	1	1	2
2023-24	0	0	0	0
2022-23	0	1	0	1
2021-22	0	0	0	0
2020-21	1	0	2	3

Recommendations

In 2024-25, the CRCC made 1 recommendation in the Northwest Territories. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Recommendations Issued by the CRCC in the Northwest Territories**
Recommendation	Number
Suitability/Quality Review	1

**RCMP Responses to CRCC Recommendations in the Northwest Territories**
RCMP Response	Percentage of CRCC Recommendations
Supported	0%
Partially Supported	100%
Not Supported	0%

Nunavut

30 complaints lodged representing 1% of complaints lodged Canada-wide
27 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 30 public complaints lodged regarding the on-duty conduct of RCMP members in Nunavut between April 1, 2024, and March 31, 2025, the CRCC received 30 complaints, while the RCMP received 0 complaints.

While the CRCC and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nunavut

Text Version

**Public Complaints in Nunavut**
	2020-21	2021-22	2022-23	2023-24	2024-25
Complaints accepted	25	9	14	20	21
Complaints refused	4	6	6	11	7
Complaints pending	0	0	0	0	2

The CRCC may refuse to deal with a complaint for a number of reasons, including:

The complaint does not fall within the CRCC's jurisdiction*;
The complaint is not filed within a year of the occurrence;
The complaint is trivial, frivolous, vexatious or made in bad faith;
The complaint is made by third parties who have no connection to the alleged incident;
The complaint could be more appropriately dealt with under another Act.

Refused Complaints in Nunavut

Text Version

Non-Jurisdiction: 4
Third Party: 2
Outside Time Limit: 1

*This includes complaints made about non-RCMP police officers.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year (FY) are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2025 (FY 2024-25) may have been lodged in December 2023 (FY 2023-24).

Number of Finalized Complaints in Nunavut

Text Version

**Number of Finalized Complaints in Nunavut**
2020-21	2021-22	2022-23	2023-24	2024-25
20	13	10	8	27

Complaints can be resolved as follows:

informally resolved by the RCMP;
investigated by the RCMP;
withdrawn by the complainant;
terminated by the RCMP.

Resolution of Complaints in Nunavut**

Text Version

Resolution of Complaints in Nunavut**
	2024-25	2023-24	2022-23	2021-22	2020-21
Informally resolved	9	1	4	2	5
Investigated by the RCMP	6	1	1	3	5
Withdrawn by complainant	9	4	4	4	8
Terminated by the RCMP	4	2	1	4	2

*With the exception of public interest investigations, which are carried out by the CRCC.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

Improper Attitude
Improper Use of Force
Improper Use of Firearms
Irregularity in Procedure
Driving Irregularity
Neglect of Duty
Statutory Offence
Mishandling of Property
Bias
Evidence Irregularity
Oppressive Conduct
Improper Arrest
Improper Persons / Vehicles Search
Improper Search of Premises
Policy
Equipment
Service

A full description of each of these categories is available on the CRCC website.

In 2024-25, the RCMP in Nunavut finalized 27 complaints containing 49 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

**Most Common Allegation Categories in Nunavut 2024-25**
Allegation & Number		Not Substantiated by RCMP	Informally Resolved by RCMP	Withdrawn by complainant
Improper Attitude	17	1	8	8
Neglect of Duty	13	6	2	5
Improper Arrest	5	0	0	5
Improper Use of Force	5	0	0	5
Bias	3	3	0	0
Irregularity in Procedure	3	3	0	0

Complaints Referred to the CRCC for Review

At any point during its review, the CRCC may request that the RCMP investigate further.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2024-25, the CRCC received 0 new request for review concerning complaints in Nunavut.

Number of Finalized Complaints Referred to CRCC for Review (NU)

Text Version

**Number of Finalized Complaints Referred to CRCC for Review (NU)**
2024-25	2023-24	2022-23	2021-22	2020-21
0	1	0	0	1

Review Reports Issued (NU)
	Satisfied Reports	Interim Reports	Final Reports	Total
2024-25*	0	0	1	1
2023-24	0	1	0	1
2022-23	0	1	1	2
2021-22	0	1	4	5
2020-21	1	1	0	2

Recommendations

In 2024-25, the CRCC made 19 recommendations in Nunavut. The breakdown of RCMP responses to CRCC recommendations is as follows:

**Most Common Recommendation Types Issued by the CRCC in Nunavut**
Recommendation	Number
Policy Development	5
Training/Protocol Review	4
Code of Conduct Investigation	3
Policy Review/Amendment	3
Further Investigation	2

**RCMP Responses to CRCC Recommendations in Nunavut**
RCMP Response	Percentage of CRCC Recommendations
Supported	79%
Partially Supported	11%
Not Supported	11%